Privacy Policy

At Rustic Rural we make it our priority to protect and respect your privacy.  The policy below explains when we collect your data and why, how your data is used and how we keep it secure.  This policy is subject to change, so please check our website to ensure you are happy with any changes.  By accessing and using our website, you are agreeing to be bound by this policy.

Our company details

Rustic Rural Ltd

Company No: 12037055

Company address: 137A Church Street, Waingroves, Derbyshire, DE5 9TE

Registered in and governed by the laws of England and Wales.

Scope of this privacy policy

This privacy policy applies only to the actions of Rustic Rural Ltd and users with respect to this website.  It does not extend to any websites that can be accessed from this website, including, but not limited to, any links we provide to social media websites.

Data collected

We may collect the following data, which includes personal data from you:

a) name

b) contact information such as email addresses and telephone numbers

c) financial information such as credit/debit card numbers

In each case, in accordance with this privacy policy.

How we collect data

We collect your data in the following ways:

a) data is given to us by you

b) data is collected automatically

Data that is given to us by you

We will collect your data in a number of ways.  For example:

a) When you contact us through the website, by telephone, post, email or by any other means

b) When you make payments to us, through this website or otherwise

c) When you elect to receive marketing communications from us

d) When you use our services

In each case, in accordance with this privacy policy.

Data that is collected automatically

To the extent that you access the website, we will collect your data automatically, for example:

a) We automatically collect some information about your visit to the website.  This information helps us to make improvements to website content and navigation and includes your IP address, the date, times and frequency with which you access the website and the way you use and interact with its content

b) We will collect your data automatically via cookies, in line with the cookie settings on your browser.  

Our use of Data

Any or all of the above data may be required by us from time to time in order to provide you with the best possible service and experience when using our website.  Specifically, data may be used for the following reasons:

a) Internal record keeping

b) Transmission by email of marketing materials that may be of interest to you  For the delivery of direct marketing to you via e-mail, we'll need your consent, via opt-in or soft opt-in

In each case, in accordance with this privacy policy.

Who we share data with

We may share your data with the following groups of people for the following reasons:

a) our employees, agents and/or professional advisors-

to obtain advice from professional advisors

In each case, in accordance with this privacy policy.

Keeping data secure

We will use technical and organisational measures to safeguard your data, for example:

a) We store your data on secure servers

Data retention

Unless a longer retention period is required or permitted by law, we will only hold your data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the data be deleted.  Even if we delete your data, it may persist on backup or archival media, legal, tax or regulatory purposes.

Your rights

You have the following rights in relation to your data:

a) Right to access- the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information.  

b) Right to correct- the right to have your data rectified if it is inaccurate or incomplete.

c) Right to erase- the right to request that we delete or remove your data from our systems.

d) Right to restrict our use of your data- the right to ''block" us from using your data or limit the way in which we can use it.

e) Right to data portability- the right to request that we move, copy or transfer your data.

f) Right to object- the right to object to our use of your data including where we use it for our legitimate reasons.

To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your data (where consent is our legal basis for processing your data) please contact us via this email address: info@rusticrural.uk

If you are not satisfied with the way a complaint you make in relation to your data is handled by us, you may be able to refer your complaint to the relevant data protection authority.  For the UK, this is the Information Commissioner's Office (ICO).

It is important that the data we hold about you is accurate and current.  Please keep us informed if your data changes during the period for which we hold it.

Links to other websites

This website may, from time to time, provide links to other websites.  We have no control over such websites and are not responsible for the content of these websites.  This privacy policy does not extend to your use of such websites.  You are advised to read the privacy policy or statement of other websites prior to using them.

Cookies

This website may place and access certain cookies on your computer.  Rustic Rural Ltd uses cookies to improve your experience of using the website and to improve our range of products.  Rustic Rural Ltd has carefully chosen these cookies and has taken steps to ensure that your privacy is protected and respected at all times.

Changes to this privacy policy

Rustic Rural Ltd reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law.  Any changes will be immediately posted on the website and you are deemed to have accepted the terms of the privacy policy on your first use of the website following the alterations.

You may contact Rustic Rural Ltd by email at: info@rusticrural.uk

Attribution

This privacy policy was created using a document from Rocket Lawyer (https://www.rocketlawyer.com/gb/en) on 1st October 2020.